DJI Avata 360 Care Refresh 1-Year Plan Card

DJI Avata 360 Care Refresh 1-Year Plan Card

The DJI Avata 360 Care Refresh 1-Year Plan Card gives you twelve months of peace of mind and comprehensive protection for your FPV drone. Because crashes and hard landings are an inseparable part of the dynamic world of FPV flying, this plan covers accidents and water damage that fall outside the standard manufacturer’s warranty. Within this first year, you are entitled to up to two replacement units (or full repairs) for a fixed, low excess per claim. That way, one control mistake won’t immediately mean the end of your expensive investment.

The timing of activation is crucial, but don’t be put off by shipping time. You must link the unique code on this physical card to your drone within 48 hours of activating the drone for the very first time via the DJI Fly app. So make sure you order this Care Refresh card together with your new drone, so you already have the activation code at home when you power on the DJI Avata 360 for the first time.

DJI Care Refresh covers not only the drone itself, but also the camera, gimbal, propellers and the specific battery that was in the drone during the crash and is sent in together with the wreck. Unique to DJI’s modern terms is ‘Flyaway’ coverage. Did you completely lose the drone during a flight and can no longer recover the wreck? Then you may qualify for a replacement, provided you correctly linked your DJI account and controller to the drone in the app before the flight. Please note: regular theft is explicitly excluded from coverage.

In the event of damage, you can easily submit a claim via the online DJI portal and send in the defective components. Depending on the service option you choose, DJI will quickly send back a repaired or completely new unit. This policy supplements the standard warranty on manufacturing defects and, after activation, is strictly tied to the unique serial number of your specific DJI Avata 360. It is therefore not possible to transfer this coverage to another drone.